PANLUXUNIE Payment Policy

Effective Date: January 8, 2025

At PANLUXUNIE, we aim to make your shopping experience as seamless and secure as possible. This Payment Policy outlines the methods we accept for payment, billing procedures, and other related information.

1. Accepted Payment Methods

We accept the following payment methods for purchases on our website:

  • Credit and Debit Cards:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • Digital Wallets:
    • PayPal
    • Apple Pay
    • Google Pay
  • Bank Transfers: (if applicable for larger orders)

We may also offer other payment methods depending on the location or special promotions.

2. Payment Processing

  • Order Confirmation: After you submit your order, we will confirm your payment details. Your order will not be processed until payment has been successfully authorized.
  • Payment Authorization: When you place an order, the payment method is authorized, and the funds are held. If for any reason the payment cannot be authorized (e.g., insufficient funds, expired card, etc.), we will contact you to resolve the issue before proceeding with the order.
  • Secure Payment: All payments are processed through secure, PCI-compliant payment gateways to protect your payment information. We do not store any credit card information on our website. All sensitive data is securely encrypted.

3. Billing Information

  • You must provide accurate and up-to-date billing information, including your full name, shipping address, billing address, and payment details.
  • The billing address provided must match the address on file with your credit or debit card provider to avoid delays or payment processing issues.

4. Payment Security

We take the security of your payment details seriously. All transactions are processed through secure encryption technologies, such as SSL (Secure Socket Layer) and TLS (Transport Layer Security), ensuring that your payment information remains confidential and protected from unauthorized access.

5. Currency

All payments on the PANLUXUNIE website are processed in U.S. dollars (USD). If your payment method is in another currency, your bank or payment provider will handle the conversion, and additional currency conversion fees may apply.

6. Taxes

  • Sales Tax: Applicable sales tax will be added to your order during checkout based on your shipping address and local tax laws. The tax rate is determined based on your location.
  • International Orders: For international customers, local taxes, duties, and import fees may apply and are the responsibility of the customer.

7. Payment Errors

  • Payment Declines: If your payment is declined, we will notify you via email or phone. You will be given the opportunity to provide updated payment information or resolve any issues.
  • Failed Payments: If your payment fails to process due to technical issues or incorrect information, we will not be able to complete your order. You will need to resolve the payment issue and submit a new payment to proceed with the order.

8. Order Cancellation

  • If we are unable to process your payment or if you request a cancellation before shipment, we will provide a full refund, minus any applicable fees (if applicable).
  • Orders that have already been shipped cannot be canceled, but you may be eligible to return the item based on our Return Policy.

9. Fraud Prevention

To protect both our customers and PANLUXUNIE from fraud, we may take additional steps to verify your payment information before processing orders. This may include requesting identity verification or additional documents. We reserve the right to cancel any order if we suspect fraudulent activity or payment issues.

10. Refunds and Adjustments

  • Refunds: If your order is canceled, returned, or not fulfilled, we will process your refund to the original payment method used.
  • Partial Refunds: If you return part of an order or cancel specific items, we will refund only the amount corresponding to the returned items.

11. Contact Us

If you have any questions regarding our payment policy or experience issues during the checkout process, please do not hesitate to reach out to our customer support team:

PANLUXUNIE
Email: info@panluxunie.com
Phone: (918) 786-1862
Website: https://panluxunie.com
Address: 24761 S 639th Pl, Grove, Oklahoma (OK), 74344

This Payment Policy outlines how payments are handled at PANLUXUNIE, ensuring transparency and security for all transactions. If you need further clarification or assistance with your payment, feel free to contact our customer service team!