ANLUXUNIE Privacy Policy

Effective Date: January 8, 2025

At PANLUXUNIE, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make purchases. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect information from you when you visit our website, place an order, subscribe to our newsletter, or interact with us in other ways. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, billing address, shipping address, payment information (credit card or other payment methods), and any other information you provide when making a purchase or signing up for our services.

  • Non-Personal Information: We may collect non-personal information such as your browser type, IP address, device information, and other technical details about your visit to our website. This data is used for analytics and website optimization.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders: To process and fulfill your orders, including sending order confirmations, shipping notifications, and other related communications.

  • Customer Support: To respond to inquiries, provide customer service, and resolve any issues related to your orders or account.

  • Marketing and Promotions: To send promotional emails, newsletters, and updates on new products, sales, or special offers. You can opt-out of receiving marketing communications at any time.

  • Website Improvement: To analyze website usage, improve user experience, and enhance the functionality of our services.

  • Legal Obligations: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We take the protection of your personal information seriously. We implement a variety of security measures to safeguard your data, including:

  • Encryption: We use SSL encryption to protect sensitive information (such as credit card details) during transmission on our website.

  • Access Controls: We limit access to personal information to authorized personnel only and ensure that they understand the importance of maintaining confidentiality.

  • Regular Audits: We regularly assess our security practices and systems to ensure they remain robust and effective in safeguarding your personal information.

4. Sharing Your Information

We do not sell or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in the operation of our website or the fulfillment of services, such as payment processors, shipping companies, and email service providers. These third parties are required to keep your information confidential and are prohibited from using it for any other purpose.

We may also share your information if required by law, such as in response to a legal request or to protect our rights and interests.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device and help us recognize your preferences and activities. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your experience on our website.

6. Your Data Rights

As a user, you have certain rights regarding your personal data, including:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete information we hold about you.

  • Deletion: You can request that we delete your personal data, subject to any legal obligations we may have to retain it.

  • Opt-Out: You can opt out of receiving promotional emails and marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at info@panluxunie.com.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your data rights, please contact us at:

PANLUXUNIE
Email: info@panluxunie.com
Phone: (918) 786-1862
Website: https://panluxunie.com
Address: 24761 S 639th Pl, Grove, Oklahoma (OK), 74344